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Chief Executive Officer

Mark Ball

Mark is focussed on Customer Centric Leadership, Employee Development & frictionless technology experience.

Mark is a financial services executive with over 25 years experience in  diverse cross functional experience in Sales, Contact Center Channels, Operations with the last decade focused on Collections/Recoveries & Risk Management in the Canadian & US marketplace.

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Senior Vice President, Information Technology

Steve Koch

Steve Koch joined Ogilvie Group in July 2010 as Senior Vice President of Information Technology.

Steve has over 25 years experience in the Information Technology field including 15 years specifically in the Call Centre and Collection industry. His experience includes prior positions as Vice President of Technology for a leading Canadian Collections firm and Software Development roles of increasing responsibility. His skills include managing software development projects, project management, client relationship building. Steve is also a Certified Information Systems Security Professional (CISSP) and therefore brings specialized knowledge of Information Security best practices to the position.

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CPA - VP Finance:

Sieng Dy Khounviengxay

Sieng joined ARO in January 2016. Sieng has spent the last few years in a senior financial role.

Aside from his excellent financial management skills, his experience will assist ARO in its continued evolution in the receivable management industry.

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